Standard Phrases

How do I greet the passenger?
“Good morning / Good afternoon / Good evening [passenger name]."

What is the one question I must ask?

  1. "Do you have a preferred route to The Savoy?"

What are the two statements I must inform the passenger?

  1. "The temperature is currently set to 21 degrees. If you would like me to adjust this, please let me know.”

  2. If you would like to listen to the radio or connect your device via Bluetooth, please let me know.”

How should I say farewell to the passenger?
Once the journey is complete and you are outside the vehicle, please open the door for the passenger. Complete the journey by asking the passenger "may I assist you with anything else?" and "thank you, have a good morning/afternoon/day/evening".