How do I greet the passenger?
“Good morning / Good afternoon / Good evening [passenger name]."
What are the three questions I must ask?
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"Do you have a preferred route to [destination]?"
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"Are you comfortable with the temperature in the vehicle or would you like me to adjust it?"
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“Would you like to listen to the radio or connect your device?"
How should I say farewell to the passenger?
Once the journey is complete and you are outside the vehicle, please open the door for the passenger. If appropriate, please say "May I assist you with anything else?" and "Thank you, have a good morning/afternoon/day/evening".